ChinaFactoryStores.com Refund Policy
At ChinaFactoryStores.com, we take pride in offering our customers the highest quality products and best service available. To that end, we have a no-questions-asked refund policy.
If you’re not satisfied with your purchase, you may return it within 30 days of the purchase date for a full refund of your purchase price (less any shipping and handling charges). Returns must be received before the end of the 30th day after your purchase was received in order to be eligible for a full refund.
If you need to return an item, simply contact us and let us know the problem. We will provide you with a Return Merchandise Authorization (RMA) number and additional instructions on how to properly return your product. All returned products must include the original packaging, and you must cover the cost of return shipping.
Once we receive your item and verify its condition, we will credit the original form of payment. Refunds are usually made within 3-5 business days after the item has been returned.
We hope this refund policy allows you to shop with confidence at ChinaFactoryStores.com. If you have any further questions, don’t hesitate to call or email us and we’ll be happy to help. Thank you for choosing ChinaFactoryStores.com!